How long will it take to get my card?
Once we have your order and approval, it will take 5 to 7 days to handcraft your card. Shipping will generally take 2 to 4 days. Please allow 12 days from the day of your proof approval to receive your card. During Spring and Summer (also known as wedding season), you should allow 14 days. If your delivery is not in the United States, shipping times will differ, and generally will be longer.
Can I expedite my delivery?
We can expedite your order if you need your card delivered in less than 7 days. There is a $25 charge for this service, and you may be advised to request overnight shipping, which carries an additional charge from your chosen postal carrier. Expedited orders are delivered within 4 business days after approval.
How do I make payment?
Payment may be made securely via PayPal, by credit or debit card. Shipping costs will be added at time of order. Georgia residents add 4% sales tax.
Will you send me a proof?
You are charged at the time of your card order. If you choose, a proof will be emailed to you for your approval. After you approve the proof, your card will be crafted and delivered.
You are responsible for returning your proof approval in a timely manner. If you do not approve of your proof after 5 days, your card will be shipped to the requested address supplied at order.
Can I order by phone?
You may place your order via website or phone at 877-219-9654. We have plenty of experience, so if you have any questions, please feel free to ask.
Do you ship outside the USA?
We ship to several countries. If your country is not listed while completing your shipping request, enter your address and a comment in the “Comments” area, and we will accomodate you as best we can. Many governments, particularly those of EU (European Union) countries may impose a Value-Added Tax, or VAT to you as a consumer. You are responsible for any additional shipping fees and, or, VAT that your country may apply to your order. If you’re not sure whether or how to order, feel free to email us before you do so at firstname.lastname@example.org.
What are your Terms and Conditions?
For additional terms and conditions, please go to EliteGlassCards.com Ts and Cs.